Privacy Policy – Valley Hotel Anglesey

Effective Date: 15-02-2026
Last Updated: 15-02-2026

At Valley Hotel Anglesey, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

By using this website, you agree to the terms of this Privacy Policy.

1. Who We Are

This website is operated by:

Valley Hotel Anglesey
Website: https://valleyhotelanglesey.co.uk/
Email: info@valleyhotelanglesey.co.uk
Phone: 01407 740203
Address: London Road Valley, Holyhead LL65 3DU

We are the “data controller” for the purposes of UK data protection law, including the UK GDPR and the Data Protection Act 2018.

2. What Personal Data We Collect

We may collect and process the following personal information:

a) Information You Provide to Us

When you fill out a form, subscribe, or contact us, you may provide:

• Full name

• Email address

• Phone number

• Company name (if provided)

• Booking enquiries or messages

• Any other information you choose to share

b) Booking Information

If you book through our website or external platforms, we may collect:

• Booking dates

• Room preferences

• Special requests (if provided)

• Payment confirmation details (we do not store full card details)

c) Automatically Collected Website Data

When you use our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referral source (how you found our website)

3. How We Use Your Information

We use your information to:

• Respond to enquiries and messages

• Provide customer service and support

• Process bookings and reservation requests

• Improve website performance and user experience

• Send promotional emails (only if you opt in)

• Protect our website against fraud and security threats

• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

Valley Hotel Anglesey processes personal data under the following lawful bases:

• Consent – when you subscribe to newsletters or marketing

• Contract – when processing booking enquiries or reservations

• Legitimate Interests – to improve our services and website

• Legal Obligation – for accounting, tax, or legal compliance

5. Marketing & Newsletter Communication

If you sign up for exclusive offers, we may send you marketing emails about:

• Seasonal deals

• Discounts and promotions

• News and updates

• Local travel tips in Anglesey and North Wales

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve website performance

• Understand visitor behaviour

• Measure marketing and traffic performance

• Provide a smoother browsing experience

You can control or disable cookies through your browser settings.

7. How We Share Your Information

We do not sell or rent your personal data.

However, we may share your information with trusted third parties when necessary, including:

• Website hosting providers

• Booking system providers (if applicable)

• Email marketing services (for newsletters)

• Payment processing providers (for secure payments)

• Analytics tools (e.g., Google Analytics)

All third parties are required to protect your data and only use it for the intended purpose.

8. External Booking Platforms

Valley Hotel Anglesey may be listed on external booking websites such as Booking.com or Google Travel. If you book through a third-party platform, their privacy policies will apply.

We recommend reviewing the privacy policy of any booking platform you use.

9. Data Storage and Security

We take appropriate security measures to protect your personal information, including:

• Secure hosting and website protection

• Restricted access to personal data

• Regular updates and security monitoring

While we do our best to protect your data, no online transmission is 100% secure.

10. How Long We Keep Your Data

We keep personal data only as long as necessary, including:

• For enquiry handling and customer support

• For booking and reservation management

• For legal and accounting requirements

Marketing data (newsletter subscriptions) is kept until you unsubscribe.

11. Your Data Protection Rights (UK GDPR)

You have the right to:

• Request access to your personal data

• Request correction of incorrect information

• Request deletion of your data (where applicable)

• Object to processing

• Request restriction of processing

• Request data portability

• Withdraw consent at any time (for marketing)

12. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

13. Links to Other Websites

Our website may contain links to third-party websites (for example, travel sites, local attractions, or booking platforms). We are not responsible for the privacy practices of those websites.

We recommend reviewing their privacy policies.

14. Changes to This Privacy Policy

Valley Hotel Anglesey may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact